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CONSUMER PROTECTION BOARD
David A. Paterson, Governor Mindy A. Bockstein, Chairperson and Executive Director
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CURRENT FEATURES

“Ask the Expert” Home Improvement Initiative

The New York State Consumer Protection Board (CPB), with professional advice from the New York State Builders Association (NYSBA), offers the opportunity for New York consumers to “Ask the Home Improvement Expert” home improvement questions.

Send us a question at AskTheExpert@consumer.state.ny.us  about repairing or maintaining your home. This site is for those homeowners who are considering a project but have not begun work or hired a contractor. Questions will be reviewed for appropriateness by the CPB, answered by the NYSBA.

For more information on the program, visit the Ask the Expert page.

Find responses to consumer questions by visiting the Answer page.


The New York State Consumer Protection Board is on your SYDE! Please JOIN our Stretch Your Dollar Effort.

The New York State Consumer Protection Board is offering dollar stretching tips and has started compiling lists of ideas and audio/video clip tips received from consumers. Please add your own suggestions by sending an email or a downloadable audio or video clip to my2cents@consumer.state.ny.us.

Visit the Stretch Your Dollar Effort Page to view compiled tips, videos and learn more about how you can join the SYDE campaign.

Note: The CPB reserves the right to edit material for length and content and/or to reject any posting submitted. Due to the expected volume, not all submittals will be posted.



The Consumer Protection Board's New Safe Babies Program

keeping baby safe The CPB's new Safe Babies Program, designed to empower new parents who do not have access to important information, provides key tools and helps protect New York's youngest residents. The program also includes our "Formula for Keeping Babies Safe."




NYS CONSUMER PROTECTION BOARD LAUNCHES
SAFE TOYS NY PROGRAM


Governor Paterson And Legislative Leaders Announce Agreement On Legislation To Keep Unsafe Toys Off Shelves - New Law Strengthens Consumer Notifications; Requires Warning Labels for Toys.  For more information please read the press release.

Governor Paterson announces submission of new legislation entitled the "Children's Product Safety and Recall Effectiveness Act of 2008" to keep dangerous toys and other products out of children's hands. For more information please read the press release.

The Consumer Protection Board is calling on the public to advocate for and participate in toy safety.

Safe Toys NY Poster Contest WinnersNew item
Sample Letter of Support for Enhanced Toy Testing, en espaņol
Print Public Service Announcement
Recall Feedback Campaign information
Toy Safety Tip Card , en espaņol
CPB Toy Inventory Checklist (pdf), MS Word version, en espaņol
Meet Max Safetoy


link to consumer credit information
CONSUMER CREDIT


link to CPB Newsletter and Press Releases
CPB NEWSLETTER
and
PRESS RELEASES

link to do not call page
DO NOT CALL

link to energy and telecommunications
ENERGY & TELECOMMUNICATIONS

link to food basket
FOOD BASKET

link to Home Improvement Section
HOME OWNERSHIP


link to internet security page
IDENTITY THEFT,
INTERNET SECURITY &
PRIVACY



link to security breach page
SECURITY BREACH