The Consumer Protection Board (CPB) develops informational materials
regarding energy and telecommunications services. Current brochures
and tip sheets include the following:
Consumer Tips Concerning Door-To-Door Marketing of Energy Services -
Read this brochure if you are considering obtaining electricity and/or
natural gas from a supplier other than your utility.
Digital TV Transition - Learn about the
digital television (DTV) transition set to happen on February 17, 2009 and
how it affects you.
Get the Picture - Television Technology - Each television type has benefits and limitations. Learn what they are in this CPB brochure.
Home Heating with Oil and Propane - This brochure provides plain-language
information to assist consumers in shopping for heating oil and propane,
helps consumers reduce their home heating bills, and increases awareness
of New York State programs to encourage conservation and assist low-incomeconsumers with their heating bills.
Consumer Guide to Telephone Services - This brochure explains telephone
service options and assists consumers in making an informed decision regarding
the telephone service that best meets their needs.
Fact Sheet Regarding National Grid and
KeySpan Merger - This fact sheet
summarizes the merger between National Grid and KeySpan and explains its
impact on customers of all of the affected utilities in New York State.
Choosing a Wireless Phone Plan - This brochure assists consumers in choosing
a wireless phone plan. |